Executive UX
Innovation Leader

Bridging business & technology through UX, AI/ML, & agentic AI design systems
Board-recognized for innovation labs & data-driven transformation

Executive Summary

Board-trusted UX, product design, and innovation leader with a track record across Fortune 100 enterprises, mid-market organizations, and high-growth startups. Unifies UX, engineering, and AI strategy into a single operating model that enables rapid experimentation, validated learning, and scalable delivery instead of one-off projects.

Built a lean Innovation Lab that ships patentable MVPs in weeks at a fraction of traditional costs, earning sustained CEO and board-level recognition and direct influence on multi-year capital plans and AI/ML roadmaps. Founded and scaled human-centered, organization-wide design systems at Albertsons, Walmart, Bank of America, Quorum, and TMX — including the agentic-AI-enabled Unified Design System at Albertsons, adopted as a company standard across multiple business units — and regularly advises boards and C-suite leaders on generative and agentic AI governance and enterprise AI developer tool strategy.

Impact at a Glance

Selected metrics from innovation labs, design systems, and AI governance work across Fortune 100 and high-growth organizations.
Design system adoption (company-wide)80%
Engineering velocity improvement (Design System)30%
MVP delivery speed (vs. legacy programs) 90%
MVP cost savings per MVP90%
Supplier onboarding SLA reduction76%
Error reduction (supplier onboarding)23%
AI coding assistant activation93%
AI dev-tool policy compliance85%

Core Competencies

Leadership / Strategy

- Board/C-suite advisory, portfolio and capital planning, innovation lab operations, organizational design, cross-functional leadership, change management, enterprise transformation and modernization

UX and Product

- Enterprise AI enhanced design systems (tokens, governance), design-to-code CI/CD, product discovery and roadmapping, DesignOps, accessibility (WCAG 2.2), human-centered design, research and validation

AI/ML and Technology

- Agentic AI (UI assembly), AI coding assistants and developer tools (e.g., GitHub Copilot, Cursor), AI governance and compliance, data-science UX, MLOps integration, Figma-to-code (Locofy.ai), LLM toolchains (Claude, Gemini, ChatGPT, Grok).

Business Impact

- OKRs and value realization, ROI measurement, internal chargeback models (monetization), P&L influence, portfolio governance, vendor and stakeholder management

Awards / Credentials

Specialization course

- Enterprise Innovation Award, Albertsons – first production AI deployment in Merchandising; CEO recognition
- Design System Leadership Award, Albertsons – single source of truth adopted enterprise-wide
- Enterprise Hackathon Winner, Walmart – AR/smart-store innovation; founded full-service Maker Lab at 7-Eleven R&D to boost collaboration
- Harvard CS50 (Computer Science, certificate)
- High Impact Presentations, Dale Carnegie Training

Regulatory compliance

ADA Web Accessibility, FCRA, Digital Banking Compliance, Fair Lending, UDAAP, Enterprise Information Protection, Financial Crimes Compliance, Global Privacy Awareness and Personal Information, Business Continuity Awareness, Regulation GG (Unlawful Internet Gambling Enforcement Act), Anti-Bribery/Anti-Corruption

Educational History

UNIVERSITY OF SOUTHERN MAINE
Asian Studies & Japanese Language
Portland, Maine Campus | 1995 - 1997

Activities and societies:
- Volunteer, Director of Shimane University Student exchange program
- Tutor first-year students

KENT STATE UNIVERSITY
Psychology & Mathematics
Kent State, Ohio Campus | 1989 - 1993

Activities and societies:
- Volunteer with the International Student Organizations
- Volunteer for Japanese Culture Exchange Circle
- Financial advisor for Indian Students Association

Professional Experience

01

Albertsons | Feb 2022 – Present

Director, UX Product Design & Innovation
02

Walmart | Oct 2019 – Feb 2022

Lead UX Technologist
03

7-Eleven | Jan 2019 – Sep 2019

UX Product Design Lead
04

TMX Finance | Aug 2018 – Jan 2019

Lead UX Product Designer
05

Quorum Software | Jun 2017 – Jul 2018

Principal UX/UI Architect
07

Sunglass Monster | Mar 2016 – Feb 2017

Digital E-Commerce Manager